Bring your clients closer to East Africa with a local team that understands the journey. Rafiki Tembo supports travel agents and tour operators with tailor-made itineraries, private guiding, carefully selected accommodation and on-the-ground coordination across Tanzania, Kenya and Zanzibar from your first enquiry to your clients’ journey home.
Our Memberships & Operational Partners
African Travel &
Tourism Association
Tanzania Association
of Tour Operators
Tanzania
National Parks
Emergency air evacuation
Subject to cover terms
Local People. Shared Responsibility.
You know your clients. We know the places, people and practical details that bring their safari together.
Based in Mto wa Mbu, near Tanzania’s Tarangire–Manyara safari region, Rafiki Tembo is a locally owned team supporting travel agents and tour operators with Tanzania safari ground handling and coordinated journeys across Kenya.
Share your clients’ interests, travel dates and budget. We help shape a realistic route, select accommodation in the right locations, and coordinate guides, transfers and reservations. You receive a clear quotation with inclusions, exclusions and the details needed to present the journey confidently.
Every programme is private and tailor-made. Trade quotations are shared confidentially following agency verification and a discussion of your requirements.
Who We Work With
A local team to turn your brief into a workable safari, with itinerary planning, accommodation reservations and coordination throughout the trip.
Carefully selected stays, private guiding and considered travel arrangements built around each client’s preferences, pace and expectations.
Programmes for families, friends and organised private groups, with rooming arrangements, vehicle allocation and daily logistics planned together.
Local input for migration itineraries, cultural experiences, cross-border safaris and Zanzibar extensions, with honest advice on timing and routing.
From Your Brief to Their Arrival
A well-run safari depends on the details between the highlights: a sensible transfer, a lodge in the right location, and a guide who understands the guests. We help you connect those details into a journey that works on the ground.
We turn your brief into a realistic route, considering seasonal wildlife movements, driving times, guest interests and budget. Each proposal explains the choices behind the journey.
We recommend lodges and camps by location, comfort and suitability, then check availability and coordinate reservations. Room types, meal plans and booking conditions are clearly set out.
Private safari vehicles and guides are arranged around the agreed programme. We discuss party size, luggage, language requests and guest needs before confirming the arrangements.
Airport pickups, airstrip transfers and onward connections are coordinated with the safari route. For Tanzania–Kenya journeys, we plan border handovers and explain the practical travel arrangements.
Our team stays involved during the trip, coordinating with guides and accommodation providers. If timings or arrangements change, we help resolve the issue and keep your agency informed.
Receive quotations with the travel dates, party size, accommodation basis and included services clearly stated. Exclusions and optional experiences are identified so you can present the trip accurately.
A programme agreed together. Every quotation specifies the services included. Accommodation and flights remain subject to availability until confirmed, and additional activities are arranged with your approval.
Working Together
From your first enquiry to your clients’ arrival, clear expectations make a better partnership. Here is how we approach trade enquiries, private safari planning and local support.
Talk to Our Trade TeamSend your agency name, country, website, business email and the types of safaris your clients need. Our team will review your details, discuss how we can work together and agree the next steps before sharing confidential trade information.
Yes. Following agency verification, we prepare confidential net quotations for the agreed programme. Rates depend on travel dates, party size, accommodation and included services. Each quotation states its validity, inclusions and exclusions; trade rates are not published on this website.
We arrange private safaris in Tanzania and Kenya, including combined itineraries and Zanzibar extensions. For cross-border programmes, we explain the route, transfers and operational arrangements in the proposal.
Our safaris are private and tailor-made. We work with couples, families, friends and organised private groups travelling together. We do not offer joining safaris that combine unrelated travellers into a shared departure.
Please share travel dates, number of guests, children’s ages where relevant, preferred room arrangements, budget range and accommodation style. Include arrival and departure points, key interests, language preferences and any mobility or dietary requirements that affect the arrangements.
Before arrival, we agree the communication arrangements with your agency. Our local team coordinates with guides and accommodation providers, supports guests during travel and keeps your nominated contact informed of material changes. Branding and client communication expectations are discussed before confirmation.
The applicable deposit, payment deadlines and cancellation conditions are provided with your quotation or booking agreement. Flights, accommodation and other supplier services may have separate conditions. Please review these before confirming a booking or making promises to your clients.
Yes. Request our current company credentials and relevant supporting documents as part of your partner review. Our team can clarify licensing, memberships and the operational arrangements relevant to your proposed programme.
